For any questions, please contact us
Address
50 Cambridge Road, BarkingEnterprise Centre Barking, IG 11 8FG United Kingdom
info@streaxdirect.co.uk
Phone
+447383996058
Terms and Conditions
Welcome to Streax Direct. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. These terms are governed by the laws of England and Wales and are following the UK Consumer Rights Act 2015, the Data Protection Act 2018, and other relevant laws.
General Information
1.1. Streax Direct is a distributor of hair care products authorized by H.R.I.
1.2. These Terms and Conditions govern your use of our website, any transactions made, and your relationship with Streax Direct.
1.3. By accessing our website, you confirm that you are at least 18 years of age or are being accessed under the supervision of a parent or legal guardian.
Products and Services
2.1. Product descriptions and prices on our website are accurate to the best of our knowledge. However, minor variations may occur.
2.2. All products are subject to availability.
2.3. We reserve the right to modify or discontinue products without prior notice.
Ordering and Payment
3.1. All orders placed through our website are subject to acceptance and availability.
3.2. Payment must be made at the time of order using the payment methods provided.
3.3. A confirmation email will be sent upon successful completion of your order. This email serves as a contract of sale.
Delivery
4.1. Delivery times are estimated and may vary due to circumstances beyond our control.
4.2. We will not be held responsible for delays caused by third-party couriers.
4.3. Risk of loss or damage to products passes to you upon delivery.
Returns and Refunds
5.1. Under UK law, you have the right to cancel your order within 14 days of receipt for a full refund.
5.2. Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
5.3. Refunds will be processed within 14 days of receiving the returned item.
5.4. Faulty or damaged goods must be reported within 48 hours of delivery.
Privacy and Data Protection
6.1. We comply with the UK Data Protection Act 2018 and GDPR regulations.
6.2. Your personal information is collected, stored, and used in accordance with our Privacy Policy, available [here/link].
Intellectual Property
7.1. All website content, including text, images, and trademarks, is the property of Streax Direct or its licensors and is protected under intellectual property laws.
7.2. You may not copy, reproduce, or distribute any content without our prior written consent.
Liability
8.1. Streax Direct will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
8.2. Nothing in these terms limits your legal rights as a consumer under UK law.
Website Usage
9.1. You agree not to use our website for any unlawful or harmful purpose.
9.2. We reserve the right to restrict or terminate access to our website for users who violate these terms.
Amendments
10.1. Streax Direct reserves the right to update these terms and conditions at any time.
10.2. Changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.
